Job Description

Description

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POSITION SUMMARY

The proc ops specialist is responsible for:

1) Daily procurement operational administrative system tasks for sourcing and contracting

2) Enabling the system through content creation (e.g. catalogs); identifying and working with suppliers that can provide the content.

3) Providing support to the business for procurement system related matters, maintain effective communication & interface with the organization as needed

4) Maintaining a high-level knowledge of all procurement, supplier, contract management and sourcing solution suites

5) Assist in monitoring Procure 2 Pay (P2P) systems compliance and assist with process documentation

6) Assisting with future Procure 2 Pay (P2P) systems rollouts and improvement projects for previous rollouts

7)Local time zone management of two additional specialists, supporting with day-to-day direction, management support, and annual reviews

Additional responsibilities include:

1) Develop and manage a procurement operations dashboard to track key performance indicators (KPIs) and provide real-time insights into procurement activities.

2) Foster relationships with key stakeholders across the organization to ensure procurement strategies support overall business goals.

3) Mentor and develop procurement team members, providing guidance and opportunities for professional growth.

4) Champion the adoption of innovative procurement technologies to enhance efficiency and user experience.

5) Support cross-departmental projects that involve procurement to ensure seamless collaboration and alignment with business objectives.

ESSENTIAL JOB FUNCTIONS: 

Sourcing Operational Administration including but not limited to:

Template creation and maintenance

Workspace review and support

Maintenance of fact sheets

Supplier onboarding activities as defined

Contracting Operational Administration including, but not limited to:

Contract migration from old systems to new

Workspace set up and maintenance

Template management

Enablement

Identify and work with suppliers to enable invoicing through system

Identify catalogs and punchouts that can be put into place and work with suppliers and procurement to test and enable

Manage existing catalogs

Other Support

Support queries from the business

Provide training as needed when modules are rolled out to the business or if there are changes to existing processes/content

Reporting for KPIs and SLAs from the system

General change management support

UAT support

Education, Experience, Knowledge, Skills & Abilities: 

  • 5-8 years project management experience, consulting, or other supply chain experience
  • Experience in procurement, supply chain, or AP operational support roles
  •  Experience with leading eProcurement platforms with and emphasis on upstream and enablement, Coupa preferred.
  •  Broad knowledge of procurement, sourcing, category management and vendor management
  •  Experience with ERP and middleware integration support desired
  • Ability to manage functional issues and work with IT team to troubleshoot L1 integration issues
  • Excellent verbal and written communication skills
  • Strong organizational and analytical skills

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