Senior Product Manager, Acuity Scheduling, Messaging

At Squarespace, we empower product teams to solve meaningful customer and business problems. We're looking for a Senior Product Manager to lead Acuity Messaging & CRM, the team responsible for the communication tools and infrastructure that help appointment-based businesses stay connected with their clients across the scheduling journey.

For service businesses, strong client relationships drive retention, growth, and operational efficiency. Messages like confirmations, reminders, reschedules, and follow-ups reduce no-shows, set expectations, and reinforce trust. By owning the systems that power these communications at scale, you'll help our customers run more reliable businesses while delivering clear, timely experiences to their clients.

In this role, you'll own Acuity's Messaging & CRM products across email and SMS, including reminders, notifications, and lifecycle messaging. You'll also steward the underlying platform that ensures these messages are delivered re...