Job Description
Senior Product Manager - Operations & Post-Flight Booking Experience
5+ Years
Full-Time
About TripJack
TripJack is a leading travel technology platform revolutionizing the way users book and manage flights, hotels, and experiences. We're on a mission to streamline every aspect of travel, from seamless bookings to effortless post-trip support, empowering millions of travelers worldwide with innovative, user‑centric solutions.
About the Role
As a Senior Product Manager, you'll lead a cross‑functional squad focused on enhancing operations and the post‑flight booking experience at TripJack. Reporting to the Principal product manager, you'll drive process automation initiatives to boost efficiency, reduce friction for agents, and elevate agent satisfaction. Your work will transform how we handle post‑booking interactions—such as changes, refunds, and support—making them intuitive and proactive. You'll collaborate with engineering, design, operations, and customer care team...
5+ Years
Full-Time
About TripJack
TripJack is a leading travel technology platform revolutionizing the way users book and manage flights, hotels, and experiences. We're on a mission to streamline every aspect of travel, from seamless bookings to effortless post-trip support, empowering millions of travelers worldwide with innovative, user‑centric solutions.
About the Role
As a Senior Product Manager, you'll lead a cross‑functional squad focused on enhancing operations and the post‑flight booking experience at TripJack. Reporting to the Principal product manager, you'll drive process automation initiatives to boost efficiency, reduce friction for agents, and elevate agent satisfaction. Your work will transform how we handle post‑booking interactions—such as changes, refunds, and support—making them intuitive and proactive. You'll collaborate with engineering, design, operations, and customer care team...
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