Job Description

About the Role

ServiceOS is ACKO's in-house Field Service Management (FSM) platform powering agent allocation, scheduling, and execution across use cases like Vehicle Pick-up & Drop, Inspections, RSA, Dashcam delivery & installation, and more. As a Senior Product Manager, you will own the vision, roadmap, and execution for ServiceOS – balancing efficiency (utilization, SLA adherence, cost per task) with scalability (new service types, gig workforce, partner integrations).

You will work at the intersection of product, operations, data, and engineering to ensure ServiceOS becomes a mission-critical system that enables ACKO to deliver fast, reliable, and cost-efficient services to millions of customers.

Key Responsibilities

Product Strategy & Roadmap

  • Define and own the roadmap for ServiceOS across...

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