Senior Program Manager

Key Responsibilities

OKRs, KRAs & Performance Management

• Design, implement, and own the company-wide OKR framework (annual, quarterly, and monthly cycles).
• Translate business goals into clear KRAs and KPIs for teams and individuals.
• Drive OKR cadence: goal setting, check-ins, progress tracking, and retrospectives.
• Identify performance gaps and work with stakeholders to course-correct.
• Ensure alignment between leadership goals and on-ground execution.

Process Design & Optimization

• Map existing business processes across functions (Sales, Ops, Finance, HR, etc.).
• Identify bottlenecks, redundancies, and inefficiencies in workflows.
• Design and implement standard operating procedures (SOPs) and playbooks.
• Drive continuous process improvement using data, automation, and best practices.
• Balance speed and control—optimize w...