Job Description
Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.
Role Summary
The Senior Project Leader Development is responsible for leading and coordinating technology projects within International Operations Technology & UCS. The role ensures compliance, optimizes systems, and manages incident playbooks and vulnerability reviews.
Is this role right for you? In this role you will:
- Incident Management: Organize and lead sessions for incident playbook updates and criteria remodification.
- Incident Management: Ensure timely communication of incident‑related changes to stakeholders.
- Project Coordination: Manage daily review of tickets (Verint and Genesys Cloud applications).
- Project Coordination: Facilitate weekly sessions for Verint team and vulnerability reviews.
- Communication & Reporting: Provide summary updates of ongoing activities to management.
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