Senior Project Manager

Netrix Global is looking for a Senior Project Manager for the Professional Services – Delivery Operations department. The Senior Project Manager will play a crucial role in managing service delivery to our clients, ensuring exceptional quality, timely performance, and fulfillment of contractual obligations. They will act as the key point of contact for interactions with clients and service delivery teams, ensuring the smooth execution of services that meet or exceed client expectations.

How You Will Make An Impact

• Lead the delivery of end-to-end services for key customers, ensuring the successful and timely implementation of services.
• Manage customer relationships, acting as the primary point of contact for all service-related matters.
• Work closely with project managers, technical teams, and other stakeholders to ensure that service objectives are met.
• Define and monitor key performance indicators (KPIs) and ensure that servic...