Job Description
This role is Hybrid, 3 days a week on-site at our Chicago or Northbrook, IL Office.
The Senior Project Manager independently plans and executes significant, complex, and highly visible projects—often confidential in nature—to achieve stated business objectives. This role will specifically support UL Solutions’ Customer Support Contact Center and multiple B2B Software solutions, requiring deep experience in contact center operations, customer support technology, and software-driven business environments. The Senior Project Manager may oversee several high-impact initiatives simultaneously.
+ Manage the implementation of large, complex, and cross-functional projects, with a strong focus on initiatives impacting Customer Support operations, contact center capabilities, and B2B Software product lines.
+ Provide leadership, structure, and direction to other team members, including stakeholders from Customer Support, Sales, Software Product, Engineering, and Operat...
The Senior Project Manager independently plans and executes significant, complex, and highly visible projects—often confidential in nature—to achieve stated business objectives. This role will specifically support UL Solutions’ Customer Support Contact Center and multiple B2B Software solutions, requiring deep experience in contact center operations, customer support technology, and software-driven business environments. The Senior Project Manager may oversee several high-impact initiatives simultaneously.
+ Manage the implementation of large, complex, and cross-functional projects, with a strong focus on initiatives impacting Customer Support operations, contact center capabilities, and B2B Software product lines.
+ Provide leadership, structure, and direction to other team members, including stakeholders from Customer Support, Sales, Software Product, Engineering, and Operat...
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