Job Description

A. Overall Purpose of The Job (Brief description of the primary purpose of this position)

  • Lead project planning, execution, and delivery for Aspire Lifestyles.

  • Ensure projects are completed on time, within scope, on budget, and meet quality standards.

  • Bring strong leadership, communication skills, and proven project management experience.

    •  B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

  • Project Management: Lead projects from initiation through implementation, managing resources, budgets, risks, and changes. Ensure projects meet specifications, timelines, and budget requirements. Track financials, managing variances with change control.

  • Project Direction: Champion project success with dedication to long-term business goals. Drive innovation, suggest creative solutions, and develop new initiatives.

  • Risk Management: Proactively identify and mitigate project risks, ensuring contingencies are prepared.

  • Change Management: Manage and communicate changes in project scope, schedule, or resources, ensuring that impacts are well-documented and approved through change control processes.

  • Stakeholder Engagement: Coordinate with stakeholders, including clients, vendors, and internal teams, to align expectations and maintain clear communication.

  • Cross-Functional Collaboration: Act as a bridge between departments, fostering collaboration across teams (e.g., IT, marketing, finance) to streamline project execution and resolve cross-functional dependencies.

  • Resource Allocation: Assess resource requirements and optimize allocation to maximize efficiency, balance workloads, and avoid project bottlenecks.

  • Communication: Effectively communicate with senior leaders, peers, clients, and vendors. Foster open dialogue and active listening within the team.

  • Process Improvement: Quickly understand business processes and lead initiatives for process improvements. Facilitate change and remove roadblocks in collaboration with IT and business teams.

  • Reporting and Documentation: Prepare regular project status reports, maintain accurate documentation, and escalate issues as needed.

  • Project Close-Out: Conduct post-project evaluations, document lessons learned and contribute to continuous improvement in project management processes.

    • C. Job Profile

    Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)

  • Proven track record of implementing large scale digital transformation projects to successful completion

  • Solid experience in working collaboratively with varied senior stakeholders

  • Strong verbal and written communication skills, with ability to translate technical concepts into business terminology

  • Ability to gain a quick understanding of business needs, new processes and applications

  • Strong evidence of problem solving and analytical skillsets

  • Experience with change management approaches and tools used to facilitate acceptance in projects requiring significant changes in operational processes and behaviours

  • Ability to think strategically and yet also attention to detail necessary to identify and track issues risks and budgets

  • Demonstrated ability to work closely with the client, product management and development teams in coordinating tasks and deliverables

  • Raise issues and risks, drive solutions and obtain consensus in refinement of release objectives

    • Required Competencies (Critical behaviors necessary to successfully perform the job)

  • Ability to thrive in a fast-paced environment and manage competing priorities under tight deadlines.

  • Creative problem-solver who challenges the status quo and proposes innovative solutions.

  • Strong understanding of business and functional requirements, ensuring technological solutions align with client, business, and stakeholder needs.

  • Demonstrated multitasking skills, with the ability to prioritize effectively to meet project milestones.

  • Results-oriented mindset with a proactive, “can-do” attitude.

  • Commitment to continuous improvement and a passion for innovation.

  • Strong collaboration skills, fostering trust and teamwork across IT and non-IT departments.

  • Risk-aware approach, with careful consideration of project and operational risks.

  • Project Management certification (e.g., PMP, PRINCE2, or Agile) is highly desirable.

  • Excellent organizational and time-management skills, with a focus on detail and quality control.

  • Strong communication skills, capable of effectively conveying complex information to diverse audiences.

    • Required Work Experience

  • 7-10 years of experience in Project Management, with a proven track record of leading successful projects.

  • Strong background in call center technologies, CRM systems, and a solid understanding of current technology trends and platforms.

  • Deep knowledge of project management methodologies, with hands-on experience managing all aspects of project delivery, including vendor and partner management.

  • Demonstrated experience working with both internal business teams and external client teams to drive project success.

  • Familiarity with Agile, Scrum, or other relevant methodologies, with the ability to adapt processes to fit project needs.

  • Proven experience in budgeting, forecasting, and financial management within project environments.

  • Experience using project management software (e.g., MS Project, Asana, Jira) to streamline project tracking and reporting.

  • Program management experience with global or cross-functional projects is preferred.

  • Ability to handle complex project portfolios, with experience managing multiple projects concurrently.

    • Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application