Job Description

What You'll Do:

The Strategy and Operations Associate will play a pivotal role in supporting the Senior Director of the Global Client Operation Center (GCOC) by driving strategic initiatives, coordinating cross-functional projects, and ensuring seamless communication across departments. This role includes a blend of administrative and strategic responsibilities, such as preparing reports, analyzing data, and providing insights to guide high-level decision-making. As the primary liaison between departments, the Specialist will facilitate project alignment, manage dependencies, and keep senior leadership informed on progress. Additionally, the role will take ownership of ad-hoc and strategic projects, from research and planning to execution, proactively identifying opportunities that support the GCOC’s strategic priorities.

Support in Strategic Planning

  • Assist in gathering and analyzing data to support strategic initiatives and decision-making processes across the entire organization.
  • Prepare reports, presentations, and research insights to help guide leadership decisions.
  • Provide day-to-day administrative support to the Senior Director of GCOC, including scheduling or meeting preparation.

    • Project Coordination and Cross-Functional Collaboration

  • Act as a point of contact between departments, coordinating communication and ensuring alignment on project deliverables.
  • Serve as the primary liaison between departments, facilitating communication, managing dependencies, and reporting progress to senior leadership.

    • Execution of Ad-Hoc and Strategic Projects

  • Take ownership of special projects and ad-hoc assignments assigned by the Senior Director, conducting research, performing data analysis, and summarizing insights for decision-making.
  • Work with Senior Director to identify project opportunities that align with strategic priorities and manage the execution of these initiatives from planning through completion.

    • This Position is based in Gurugram, India

    Who You Are:

  • 5+ years of experience in Project Management / Program Management, Chief of Staff roles or Executive Assistant to senior leadership, Consulting

  • Experience on AI driven projects that create operational and project management efficiency.

  • Flexible to work in EMEA time zone on need basis.

  • Experience in working in a fast-paced international environment

  • Experience in Adtech is a plus

  • Strategic Thinking & Analysis - Ability to turn data into insights (reports, presentations, dashboards)

  • Project Management

  • Cross-Functional Communication

  • Excellent written and verbal communication

  • Ability to influence without authority and act as a bridge between departments

  • Experience supporting senior leaders (calendar, prep for meetings, etc.)

  • High attention to detail and organizational skills

  • Proactive

  • Comfortable with ambiguity

  • Ability to prioritize and juggle multiple responsibilities

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