Job Description
Senior Property Manager
Hazelview Properties
Halifax, Nova Scotia, Canada
About the Role
The Senior Property Manager leads a high-performing team to deliver exceptional service, operational excellence, and resident satisfaction across their portfolio—driving key outcomes in occupancy, financial performance, and community engagement.
Key Responsibilities
Customer Service
- Deliver a five-star resident experience by responding promptly and professionally to inquiries, feedback, and concerns.
- Ensure building standards are maintained to the highest level of cleanliness, safety, and presentation.
- Support and train site-level staff on brand standards, ensuring consistency and excellence in service delivery.
- Handle resident interactions with diplomacy, empathy, and a genuine focus on creating meaningful connections.
- Continuously look for opportunities to enhance the resident exper...
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