Senior Quality Manager — Operational Excellence

A leading outsourcing services provider based in the Philippines is seeking a Senior Quality Manager to champion operational excellence and ensure quality processes are effectively implemented. This role involves monitoring program metrics, auditing quality interactions, and proposing continuous improvement strategies. The ideal candidate will have significant experience in quality management, strong analytical skills, and a commitment to driving team success in a fast-paced environment. Join to lead initiatives that significantly impact service quality and client satisfaction.
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