Job Description
Location: Bangalore
India Shift Timing: 2:00 PM- 11:00 PM
Willing to work Night shift as and when required (Quarter-ends, Month-ends etc)
About the role:The Seneior Renewal Operations Analyst will serve as the first point of contact for Renewal Sales Representatives, reporting directly to the Renewal Operations Manager. This role is critical in ensuring that all upcoming renewals from our installed base are accurately forecasted in the pipeline. The ideal candidate will provide essential support to the Renewals team, addressing system constraints and diligently managing transaction workloads to assist with renewal bookings on time.
What You'll Be Doing
India Shift Timing: 2:00 PM- 11:00 PM
Willing to work Night shift as and when required (Quarter-ends, Month-ends etc)
About the role:The Seneior Renewal Operations Analyst will serve as the first point of contact for Renewal Sales Representatives, reporting directly to the Renewal Operations Manager. This role is critical in ensuring that all upcoming renewals from our installed base are accurately forecasted in the pipeline. The ideal candidate will provide essential support to the Renewals team, addressing system constraints and diligently managing transaction workloads to assist with renewal bookings on time.
What You'll Be Doing
- Maintain CRM field accuracy and integrity for forecast/pipeline reports.
- Perform regular pipeline scrubbing to ensure data accuracy and reliability.
- Master the intake, analysis, and resolution of admini...
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