Job Description

Job summary:

Are you inquisitive, creative, hardworking, and driven?

If you are, we are looking for a Client Service Manager to be part our team passionate about bringing compelling levels of insights to our partners, and ensuring the long-term revenue growth for Worldpanel India.

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.


WHAT YOU’D DO:

  • Analysis & Insight
  • Data extraction, analysis and story building
  • Managing projects making sure that key milestones are hit, keeping client up-to-date at all times
  • Dig deep into the data – using the enquiry software and other tools – to extract incisive and business-oriented “actionable” insights
  • Preparing and delivering presentations ; building category, cross category and industry knowledge from project to project, making sure previous learning is built upon and shared fully
  • Ownership of your self-development in completing and managing your own PDP, highlighting areas where further development is required
  • Stay updated with industry trends and integrate new knowledge and skills into your professional practice.


  • Client Partnership
  • Responsible for managing existing set of clients and building strong relationship with them
  • Understanding client business issues & ensuring expectations are met , managing project deliverables
  • Answering clients business questions and providing solutions
  • Ensuring continuous engagement with a set of clients given to handle
  • Managing client meetings and presentations
  • Building meaningful conversations with clients which can help in value generation for both client and Worldpanel.



WHAT YOU’D BRING:

  • A Positive Attitude
  • MBA Degree
  • 1 - 2 years’ experience in Market Research, with proven value delivery to clients
  • Able to draw insights and answer client business questions
  • Good data interpretation
  • Good communication skills
  • Strong presentation skills
  • Proficient in MS Excel & MS PowerPoint.

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