Job Description
Technical Support Engineers (TSE) partner with customers to ensure their success through deep technical knowledge of Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers by recommending Platform and System improvements to R&D, providing customer insight to sales, and making sure NI is ready to support new Products and Systems.
This is for a senior role and will primarily support ADG (Aerospace, Defense, Government) customers working with NI RF products and systems.
Key Responsibilities
Resolves technical issues for customers focusing on Enterprise and Strategic Tiers
With advanced Product, Platform, System technical knowledge, and industry expertise a Senior TSE accompanies our customers at any point of the Customer Journey, reso...
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