Job Description

A healthcare training provider is looking for a Care Management US RN Voice Sr Analyst in Manila. The role involves facilitating training programs, providing constructive feedback to agents, and developing new content. Candidates should have a nursing degree, current U.S. RN status, and at least 2 years of clinical experience. Experience in the contact center industry and knowledge of adult learning theory is preferred. This position offers an opportunity to enhance agents' skills in a supportive environment.
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