Job Description

A leading tech support firm is seeking a Senior Support Specialist to provide technical support and troubleshoot issues in a fully remote environment. The ideal candidate should have over 4 years of experience, particularly in customer-facing roles, and possess excellent communication and problem-solving skills. You'll be responsible for ensuring customer satisfaction while working collaboratively with global teams. A Bachelor's degree in Computer Science is required, with an added preference for familiarity with the Japanese language.
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