Senior Salesforce BA

JOB OVERVIEW: Senior Salesforce BA-

The business analyst will assist with developing and supporting new immigrant Information Systems. The position will act as a liaison between assigned business areas and technical teams, analyzing complex business problems to be solved with automated systems. The Business Analyst will work with business users and management to interpret and translate agency policies, business rules, and requirements into appropriate solutions. The position strongly emphasizes understanding of agile methodologies and hands on with Jira. Additionally, it is highly required that the resource has Salesforce experience and understand basic system admin configuration.

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

Evaluate business processes, anticipate requirements, decompose high-level information into details, abstract from low-level information to a general understanding, distinguish user requests from underlying actual n...