Job Description

We are seeking a Senior Salesforce Developer / Solution Architect with strong solution architecture responsibilities to lead the design and delivery of Salesforce Service Cloud and contact center solutions. This role is ideal for a technically hands-on leader who thinks at the platform and system level, sets architectural direction, and ensures solutions align with both business goals and long-term scalability.
The ideal candidate operates as a self-directed architect-lead developer hybrid: equally comfortable defining solution patterns, reviewing designs, mentoring developers, and engaging directly with stakeholders to shape priorities and requirements.
Responsibilities
Technical Leadership
Serve as architecture lead for Service Cloud and contact center initiatives.
Define and enforce solution patterns, development standards, and integration approaches.
Design scalable Salesforce solutions leveraging:
Service Cloud, Omni-Channel, Service Console
Flows, Apex, L...

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