Job Description
Senior Salesforce Technical Architect
Company: Norstella
Location: Remote, India
Date Posted: Jan 23, 2026
Employment Type: Full Time
Job ID: R-1689
**Description**
**About Norstella:**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
+ Citeline – accelerate the drug development cycle
+ Evaluate – bring the right drugs to market
+ MMIT – identify barrier to patient access
+ Panalgo – turn data into insight faster
+ The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**Overview**
We are seeking a highly experienced **Salesforce Technical Architect / Lead Developer** to design, develop, and implement **enterprise-grade solutions** within the Salesforce platform. This role goes beyond development, encompassing **strategic technical leadership, architectural governance, and solution design for complex, multi-cloud environments** . The ideal candidate will have deep expertise in Salesforce architecture, advanced customisation, and integration, as well as the ability to **influence technology strategy and mentor technical teams** .
**Key Responsibilities**
**1. Salesforce Development**
+ Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC).
+ Create and maintain triggers, workflows, and process automation to streamline business processes.
+ Integrate Salesforce with external systems using APIs and middleware tools.
+ Define coding standards and enforce best practices across development teams.
+ Review and approve complex technical designs and ensure scalability and maintainability.
**2. Customisation and Configuration**
+ Customise standard and custom objects, fields, record types, and page layouts.
+ Implement security controls, including user roles, profiles, and sharing rules.
+ Configure Sales, Service, and Marketing Cloud modules to meet business needs.
+ Drive architectural decisions for multi-cloud implementations and advanced security models.
+ Establish governance for configuration and customisation to maintain system integrity.
**3. Collaborative Problem Solving**
+ Work closely with Salesforce admins, business stakeholders, product owners, and other developers to gather and analyse requirements.
+ Propose technical solutions aligned with business objectives.
+ Troubleshoot and resolve system performance issues or defects.
+ (Senior) Act as a trusted advisor to senior leadership on Salesforce strategy and roadmap.
+ (Senior) Lead technical workshops and solution design sessions for complex integrations and enterprise-scale deployments.
**4. Maintenance and Optimisation**
+ Monitor and optimise Salesforce system performance.
+ Conduct regular system audits to ensure data quality and system efficiency.
+ Review Salesforce release notes, identifying risks in current build and features of interest that could benefit the organisation.
+ Define proactive optimisation strategies and scalability plans for future growth.
+ Oversee technical debt management and ensure long-term platform health.
**5. Documentation and Best Practices**
+ Document system designs, development processes, and configuration details.
+ Adhere to Salesforce best practices and coding standards to ensure maintainability and scalability.
+ Establish and enforce architectural standards, governance frameworks, and documentation protocols.
+ Mentor developers and admins to build internal technical capability and ensure knowledge transfer.
**Why Join Us?**
Opportunity to work with a collaborative and high-performing Finance team.
Exposure to complex and evolving revenue models in a global business.
Competitive compensation and benefits package.
Career growth and development opportunities.
**Our Guiding Principles for success at Norstella:**
**01:** Bold, Passionate, and Mission-First
**02:** Integrity, Truth, and Reality
**03:** Kindness, Empathy, and Grace
**04:** Resilience, Mettle, and Perseverance
**05:** Humility, Gratitude, and Learning
**Benefits:**
+ Health Insurance
+ Provident Fund
+ Reimbursement of Certification Expenses
+ Gratuity
+ 24x7 Health Desk
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Company: Norstella
Location: Remote, India
Date Posted: Jan 23, 2026
Employment Type: Full Time
Job ID: R-1689
**Description**
**About Norstella:**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
+ Citeline – accelerate the drug development cycle
+ Evaluate – bring the right drugs to market
+ MMIT – identify barrier to patient access
+ Panalgo – turn data into insight faster
+ The Dedham Group – think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**Overview**
We are seeking a highly experienced **Salesforce Technical Architect / Lead Developer** to design, develop, and implement **enterprise-grade solutions** within the Salesforce platform. This role goes beyond development, encompassing **strategic technical leadership, architectural governance, and solution design for complex, multi-cloud environments** . The ideal candidate will have deep expertise in Salesforce architecture, advanced customisation, and integration, as well as the ability to **influence technology strategy and mentor technical teams** .
**Key Responsibilities**
**1. Salesforce Development**
+ Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC).
+ Create and maintain triggers, workflows, and process automation to streamline business processes.
+ Integrate Salesforce with external systems using APIs and middleware tools.
+ Define coding standards and enforce best practices across development teams.
+ Review and approve complex technical designs and ensure scalability and maintainability.
**2. Customisation and Configuration**
+ Customise standard and custom objects, fields, record types, and page layouts.
+ Implement security controls, including user roles, profiles, and sharing rules.
+ Configure Sales, Service, and Marketing Cloud modules to meet business needs.
+ Drive architectural decisions for multi-cloud implementations and advanced security models.
+ Establish governance for configuration and customisation to maintain system integrity.
**3. Collaborative Problem Solving**
+ Work closely with Salesforce admins, business stakeholders, product owners, and other developers to gather and analyse requirements.
+ Propose technical solutions aligned with business objectives.
+ Troubleshoot and resolve system performance issues or defects.
+ (Senior) Act as a trusted advisor to senior leadership on Salesforce strategy and roadmap.
+ (Senior) Lead technical workshops and solution design sessions for complex integrations and enterprise-scale deployments.
**4. Maintenance and Optimisation**
+ Monitor and optimise Salesforce system performance.
+ Conduct regular system audits to ensure data quality and system efficiency.
+ Review Salesforce release notes, identifying risks in current build and features of interest that could benefit the organisation.
+ Define proactive optimisation strategies and scalability plans for future growth.
+ Oversee technical debt management and ensure long-term platform health.
**5. Documentation and Best Practices**
+ Document system designs, development processes, and configuration details.
+ Adhere to Salesforce best practices and coding standards to ensure maintainability and scalability.
+ Establish and enforce architectural standards, governance frameworks, and documentation protocols.
+ Mentor developers and admins to build internal technical capability and ensure knowledge transfer.
**Why Join Us?**
Opportunity to work with a collaborative and high-performing Finance team.
Exposure to complex and evolving revenue models in a global business.
Competitive compensation and benefits package.
Career growth and development opportunities.
**Our Guiding Principles for success at Norstella:**
**01:** Bold, Passionate, and Mission-First
**02:** Integrity, Truth, and Reality
**03:** Kindness, Empathy, and Grace
**04:** Resilience, Mettle, and Perseverance
**05:** Humility, Gratitude, and Learning
**Benefits:**
+ Health Insurance
+ Provident Fund
+ Reimbursement of Certification Expenses
+ Gratuity
+ 24x7 Health Desk
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
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