Senior Security Manager, Assistance(JPN-ENG)

Overall

The JPN-ENG Senior Security Manager, Assistance Japan leads the delivery of security assistance services for Japan-based clients operating globally and inbound clients to Japan. This role ensures high-quality, consistent, and locally relevant security support aligned with global standards. It involves operational planning, crisis management, and team leadership within the Tokyo Assistance Center.

Essential Job Duties and Responsibilities:

Security Assistance Operations:

Provide security risk and crisis management advice and support.
Manage complex security cases, including evacuations and high-risk interventions.
Maintain and strengthen security provider and hotel networks in Japan.
Participate in crisis escalation and on-call rotations; deploy as needed globally.

Information & Analysis:

Support intelligence gathering and localized content development for Japan-based clients.

Sales & Marketing Support:

Act as a subject matter expert in client engagements, training, and consulting.
Identify opportunities for tailored security services and contribute to solution development.

Leadership:

Lead and develop the Security Assistance team.
Set objectives, conduct performance reviews, and foster a culture of collaboration and continuous improvement.

Requirements:

10+ years in security or emergency operations, including field experience in challenging environments.

Strong knowledge of security risk management and intelligence processes.

Crisis management and cross-cultural work experience.

Skills:

Native/fluent Japanese and excellent English.

Ability to analyze complex security situations and develop actionable plans.

Strong IT proficiency (Microsoft Office Suite).

Education:

Degree in security studies, international relations, or related field.

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