Job Description

Job Type Full-time Description
  • 1+ years of previous Service Advisor Experience required 
  • Veterans encouraged to apply

    • The Service Consultant is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.

    Responsibilities:

  • Own the guest experience from check-in to follow-up, building trust through clear, honest communication.
  • Write accurate service orders by identifying concerns, performing basic inspections or road tests when needed, and documenting approved work.
  • Present repair recommendations clearly, explaining options, timelines, and costs in plain language and securing authorization.
  • Serve as the bridge between guests and technicians, ensuring concerns are understood and repairs are done right th...

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