Job Description
We are seeking a visionary **Senior Service Delivery Program Manager** to spearhead our organization's service delivery initiatives, ensuring stellar performance and client satisfaction.
This strategic leadership role entails managing comprehensive service programs, designing innovative delivery frameworks, and fostering robust stakeholder relationships to enhance business growth and operational efficiency.
RESPONSIBILITIES
- Oversee the management of programs, projects, and organizational segments
- Maintain project governance while engaging consistently with senior management
- Regularly update stakeholders on project milestones and progress, ensuring alignment on key priorities
- Advocate for and implement best practices in service delivery
- Actively identify and lead the integration of industry trends
- Develop and maintain strategic relationships with high-level customers
- Design customized service delivery frameworks to meet client demands
- Alloca...
This strategic leadership role entails managing comprehensive service programs, designing innovative delivery frameworks, and fostering robust stakeholder relationships to enhance business growth and operational efficiency.
RESPONSIBILITIES
- Oversee the management of programs, projects, and organizational segments
- Maintain project governance while engaging consistently with senior management
- Regularly update stakeholders on project milestones and progress, ensuring alignment on key priorities
- Advocate for and implement best practices in service delivery
- Actively identify and lead the integration of industry trends
- Develop and maintain strategic relationships with high-level customers
- Design customized service delivery frameworks to meet client demands
- Alloca...
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