Job Description
Description
What We're Looking For:
Meltwater is searching for a Senior Service Desk Analyst located in Hyderabad. Reporting to the APAC Service Desk Lead, you will join a dynamic IT team and play a pivotal role in supporting our technological landscape.
Joining our Global team means immersing yourself in a dynamic blend of strategy and action. Our supportive environment is dedicated to nurturing your talents, providing mentorship, and embracing inclusive leadership principles. Collaborate with experienced colleagues and supportive leaders who are committed to guiding you along your journey.
What You'll Do:
What We're Looking For:
Meltwater is searching for a Senior Service Desk Analyst located in Hyderabad. Reporting to the APAC Service Desk Lead, you will join a dynamic IT team and play a pivotal role in supporting our technological landscape.
Joining our Global team means immersing yourself in a dynamic blend of strategy and action. Our supportive environment is dedicated to nurturing your talents, providing mentorship, and embracing inclusive leadership principles. Collaborate with experienced colleagues and supportive leaders who are committed to guiding you along your journey.
What You'll Do:
- Support incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of end-user issues. Adhere to the Standard Operating Procedures and best practices set within Service Operations.
- Provide comprehensive IT onsite support ser...
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