Senior Service Management Support Specialist with security clearance

Would you like to join the leading international intergovernmental organization?

The Senior Service Management Support Specialist will provide expert service management and delivery support to the NIMSC Land/Air Business Unit – Mission Integrated Portfolio Team. The role involves strategic partnership, end-to-end service management, and continuous improvement to enhance mission support and service delivery across NATO entities.

Responsibilities:

• Service Management & Delivery Support:
  
  
  • Track and report on financial status (OPEX & CAPEX), procurement progress, resource management, cost planning, and timeline planning using NATO tools (EBA, ServiceNow, SharePoint).
  
  
  • Update SharePoint weekly and deliver monthly financial and project status reports.
  
  


• Continuous Improvement:
  
  
  • Identify process bottlenecks and opportunities for improvement.
  
  
  • Document and report on...