Job Description

Position Description

Senior Service Relationship Manager - Temporal contract

The Senior Service Relationship Manager will serve as the single point of contact (SPOC) and accountability to the outsourced services to the client/s supported by ADP. Together with the ADP Regional Service Relationship Managers and the Global Service Relationship Manager, the FSRM will form the ADP Regional Service Delivery team and shall serve as the key provider of Services delivered from ADP to our client/s in the region.

Purpose

  • Voice of the Client within ADP, advocating for client desired outcomes
  • Manage multi country/multi region/multi product portfolios of clients (manage across multiple time zones) 
  • Responsible for the overall health of the client relationship and position of ADP as the provider of choice for our clients.

    • Function

  • Facilitate resolution of serious issues that ca...

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