Job Description

When our values align, there's no limit to what we can achieve.
 

Job Purpose: 
 

The ServiceNow Developer & Administrator is responsible for designing, developing, configuring, and maintaining the ServiceNow platform to support business processes across the organization. This role combines hands‑on development with platform administration, ensuring stability, scalability, and continuous improvement of ServiceNow applications and modules.

Key Accountabilities:
 

Accountability:

Platform Administration

  • Manage day‑to‑day administration of the ServiceNow platform, including user management, roles, groups, ACLs, and data integrity.

  • Monitor system performance, scheduled jobs, integrations, and overall platform health.

  • Maintain CMDB accuracy and support discovery, service mapping, and asset management activities.

  • Apply platform upgrades, patches,...

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