Job Description

Senior ServiceNow Architect - Remote in Mexico

4 weeks ago - Be among the first 25 applicants

Responsibilities and Qualifications

  • Minimum 7 years of experience consulting and designing implementations of ServiceNow suite for multiple enterprises, including specifically Incident Management, Change Management, Service Request Management, Service Level Management, Asset & Configuration and CMDB.
  • Minimum 7 years of experience ITIL process and/or operational support in the areas of Service Desk, Incident, Problem, Change, Asset & Configuration, Service Level and/or Service Request Management
  • More than 4 successful customer/client implementations that included multiple core ITIL processes
  • Experience extending Service Now applications with customizations and added functionality while maintaining the integrity of the applications. Experience with full lifecycle development for customizations including - Design, Development, Test, Migration and Documentation of the custom work.
  • Strong written and verbal communication skills supporting customer consulting for people/process/technology
  • ServiceNow admin certification

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industries

IT Services and IT Consulting

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