Senior Servicenow Consultant

Devoteam is seeking a Senior ServiceNow Consultant to lead the design, development, and implementation of advanced ServiceNow solutions. The role focuses on delivering high-performing, scalable, and efficient applications, collaborating with stakeholders, and ensuring solutions align with business objectives.

Key Responsibilities

• Lead the design, configuration, and customization of ServiceNow modules (ITSM, ITOM, HRSD, SecOps, CSM, etc.), including workflows, UI policies, business rules, client scripts, and integrations.
• Work closely with business stakeholders to understand needs, conduct workshops, and translate requirements into effective ServiceNow solutions.
• Maintain system stability, security, and performance, including upgrades, patches, platform enhancements, and instance optimization.
• Integrate ServiceNow with external systems (LDAP, A...