Job Description


Job Description


A financial services industry player is seeking a seasoned Senior ServiceNow Developer with a significant focus on Customer Service Management (CSM). This individual will be responsible for leading the development and support of ServiceNow CSM applications. The role requires an instrumental contributor who can architect solutions, build robust workflows, and effectively mentor a growing team, while simultaneously providing hands-on contributions as an end-user of the platform.

Key Responsibilities:

  • This developer will lead the design, development, and deployment of ServiceNow CSM applications.
  • The individual will architect and implement scalable workflows and custom applications.
  • Integration of ServiceNow with third-party applications and platforms will be a core duty.
  • The developer will mentor and guide junior developers, contributing to the growth of a high-performing CSM team.
  • Collaboration wi...

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