Job Description
Responsibilities
The Sr. ServiceNow Developer position requires the candidate to take the lead in identifying, refining, organizing, documenting and implementing business processes for the Department of State. This individual will collaborate directly with the customer and other subject matter experts to develop or re-engineer processes.
Provides application support for the configuration, customization, and administration of the ServiceNow Configuration Management Database (CMDB) Provides expert advice on the ITSM Product Suite, including Incident Management, Problem Management, Change Management, and relationships of these applications to the CMDB Provides application support for the configuration of platform capabilities to include Knowledge Management, Service Request Management, and Service Portal Deploys core functionality in an out-of-the-box ServiceNow system Generates workflows and integrations with the latest Servi...
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