Senior Services Manager

Key Responsibilities

• Service Operations:
• Lead and manage complete service operations including installation, commissioning, and maintenance of HVAC systems (Chillers, AHUs, FCUs, VRF, etc.).
• PAN India Coordination:
• Supervise and coordinate service activities across all regions in collaboration with local partners and service teams.
• Team Leadership:
• Guide and manage service engineers and technicians. Allocate tasks, track performance, and ensure timely execution of projects.
• Target & Revenue Monitoring:
• Monitor service team KPIs, ensure timely service delivery, and drive revenue through high-quality service performance.
• Customer Interaction:
• Serve as the primary point of contact for key clients. Manage escalations, ensure satisfaction, and build long-term client relationships.
• Process...