Senior Services Office-BBD(Outsource)

Description

Key Accountabilities of the role

• Oversee ongoing due diligence reviews for all high, medium, & low risk cases across all Business Banking.
• Maintain effective resource management and planning for the ODD team against core activities and utilization.
• Manage the Supervisors, Checkers, & Makers' daily and monthly performance and productivity.
• Create and review KPIs for all ODD Supervisors, Checkers, & Makers regularly and as needed.
• Prepare mid-year and annual appraisals for the ODD Supervisors, Checkers, & Makers teams.
• Manage daily operations of the ODD Supervisors, Checkers, & Makers, ensuring compliance with ongoing due diligence and Anti-Money Laundering regulations/SOPs.
• Report compliance issues and other concerns, and recommend changes to management.
• Ensure timely and accurate sharing of progress reports with Senior Business Banking Operations & Compliance management....