Senior Shift Facility Engineer

Overview

Responsible to attend and complete the service request assigned and provide coordination and monitoring in preventive and reactive maintenance work in data centre infrastructure. Supported in ad‑hoc minor project activities. Shift pattern 12 hours, 4 days work and 4 days off.

Operation Function

• Managing and coordinating service provider performance including tracking work order completion and validating invoices.
• Providing facility specific assistance to the project management team as needed or requested.
• Ensuring all site management and operations practices comply with company and client standards.
• Communicating and escalating with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
• Working with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
• Creating a weekly report to assist management in reviewing incidents to determine...