Job Description

A leading customer service provider in Muntinlupa is seeking a Sr. SME in Operations Actions to provide coaching and support to call center agents. Responsibilities include monitoring team performance, assisting in metrics achievement, and supervising in the absence of the Team Captain. Candidates should have at least two years of college education and relevant experience in a call center environment, alongside strong communication and problem-solving skills. This is a full-time role offering opportunities for professional growth.
#J-18808-Ljbffr

Apply for this Position

Ready to join Concentrix? Click the button below to submit your application.

Submit Application