Job Description

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

We are looking for a passionate and skilled AI Agent Development Engineer to join our team and build intelligent, autonomous agents that transform workflows and customer experiences. This is a hands-on role requiring strong technical  expertise   in AI agent frameworks and integration with enterprise systems.  

Key Responsibilities  

  • Design & Build AI Agents:   Develop and deploy agents capable of  perception , reasoning, and autonomous action.  

  • Integration:  Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms.  

  • Optimization:   Implement best practices for performance, scalability, and security in multi-agent environments.  

  • Collaboration:  Work with product managers and data scientists to align agent capabilities with business needs.  

  • Innovation:   Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks.  

Required Skills & Qualifications  

Technical Expertise:  

  • 5+ years in software development with exposure to AI/ML projects.  

  • Bachelor’s or  Master’s in Computer Science , AI/ML, or related field.  

  • Hands-on experience in developing AI agents using frameworks like Google ADK,  LangChain ,  CrewAI ,  AutoGen , or similar.  

  • Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus).  

  • Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows.  

  • Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG).  

  • Understanding of Generative AI, NLP, and reinforcement learning concepts.  

Preferred:  

  • Experience Building custom AI agents for enterprise workflows (e.g., service request triage, summarisation, proactive support).  

  • Working with agent lifecycle management and AI profiles for model selection and orchestration.  

  • Exposure to multi-agent collaboration and autonomous decision-making systems  

Why Join Us?  

  • Be part of a team driving AI innovation in telecom and cloud solutions.  

  • Opportunity to work on  cutting-edge   projects  impacting   millions of users.  

  • Collaborative culture with continuous learning and growth.  

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