SENIOR SOFTWARE ENGINEER

ROLE: SENIOR SOFTWARE ENGINEER
NOVA SCOTIA - ONSITE - CONTRACT

Primary Skill : C++, Java, IMS

Study Level : Bachelor's Degree

Exp: yrs



Job Description:



Responsibilities: - Provide on-site Level IT support to end users resolving incidents, service requests, and problem tickets assigned to Field Services assignment group - Troubleshoot and resolve issues related to system hardware, application software, and operating systems. Perform endpoint security remediations as assigned by Security - Experience in supporting end user and IT devices, such as Windows desktops & laptops, Apple devices ( MacBooks, iPads, etc.), Chromebox, Printers, Scanners, etc. - Provide hands and feet support for facility infrastructure (network, systems admin, etc.) and on-site event support ( board meetings) - Coordinate with the central IT Service Desk to ensure adherence to SLAs and maintain high levels of customer satisfaction - Perform equipme...