Job Description

**Job Description**

**Work Arrangement:**

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Austin, TX, or Warren, MI three times per week.

**The Role**
The Messaging and Conversational AI team is seeking a driven Senior Software Engineer to lead the development of next-generation, customer-facing AI chat solutions. In this critical role, you will bridge the gap between advanced Artificial Intelligence and practical customer assistance, designing virtual assistants that serve General Motors customers globally.

As a technical leader, you will be responsible for the architecture and implementation of conversational experiences. You will exercise independent judgment to solve complex, non-standard problems in the Natural Language Understanding (NLU) and Generative AI space. You will work closely with product managers and other engineers to deliver performant, production-grade systems that transfo...

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