Senior Software Engineer, Frontend (Platform)

Senior Software Engineer, Frontend (Platform)

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. This role focuses on building and maintaining a robust frontend platform that supports all frontend development, including architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. The Frontend Platform team ensures performance, security, and best practices, promoting clear ownership and high-quality, inclusive frontend solutions that meet Cresta’s diverse business needs.

Responsibilities:

• Play a substantial role in the platform frontend engineeri...