Senior Software Engineer- Production Support

Position Description:

Job Title: Production Support Engineer
Position: L2 / L3 Production Support
Experience: 6–10 Years
Category: Infrastructure / Application Production Support
Main Location: India
Work Type: Full-time
Njoyn ID-J-

Your future duties and responsibilities:

Provide L2/L3 production support for critical enterprise applications and infrastructure

Support and maintain IBM AIX 7.2 and Linux RHEL 7 & 8 servers in production environments

Troubleshoot system, application, and network-related incidents with minimal downtime

Perform incident management, root cause analysis (RCA), and problem management

Automate routine production tasks using Shell and Python scripting

Manage and monitor CI/CD pipelines using Jenkins

VM deployments

Firewall policy validation

Bitbucket repository creation and access support

Work closely with n...