Job Description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
About the Role
We are seeking a Senior Software Engineer to join the Sustenance & Tools Engineering team within the Qualys ETM organization. This role is highly hands-on and focused on production systems, customer-reported issues, and rapid delivery of fixes and enhancements.
You will work closely with Support, SRE, and core ETM engineering teams to troubleshoot live issues, implement fixes, deliver enhancements driven by customer use cases, and continuously improve platform reliability and customer experience.
Key Responsibilities
Customer Issue Management & Sustenance
Actively participate in the end-to-end CRM lifecycle, including triaging customer-reported issues assigned to Engineering, identifying the impacted component, and contributing...Apply for this Position
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