Senior Software Engineer - UI

We are hiring a UI Support Engineer to support smart meter installation applications (mobile/web) used in field operations. The role involves UI troubleshooting, validation, and testing of apps used for meter provisioning, installation workflows, and HES/MDM interactions.

Key Responsibilities:

• Provide UI support for smart meter installation portals/mobile apps.
  
• Troubleshoot UI issues related to meter provisioning, installation steps, workflow navigation, map view, and device status.
  
• Perform UI testing (functional, regression, cross-browser) for AMI/Smart Metering applications.
  
• Validate field‑installation screens, meter onboarding flows, and integration with backend (HES/MDM).
  
• Monitor UI logs, API responses, and installation error codes through DevTools / dashboards.
  
• Support field teams by analyzing installation failures related to UI behavior.
  
• Collaborate with HES/MDM teams, QA, and developers for issue resolution and UAT cycles.
  
• Assist during release deployments, sanity testing, and post‑production validation.
  

Required Skills:

• Strong understanding of HTML, CSS, JavaScript, browser DevTools.
  
• Experience in UI testing for enterprise web/mobile apps.
  
• Familiarity with Energy & Utility workflows like smart meter installation, commissioning, and device provisioning.
  
• Ability to analyze API calls (JSON/HTTP), error codes, and integration logs.
  
• Working knowledge of ticketing tools (Jira/ServiceNow).
  
• Excellent communication, troubleshooting, and user-support skills.
  

Good to Have:

• Exposure to AMI systems (HES/MDM), installer mobile apps, or utility field‑service tools.
  
• Basic knowledge of DLMS/COSEM, meter installation processes, or workforce management apps.
  
• Experience with automation tools (Selenium/Cypress) is a plus.
  

Experience:

• 2–5 years in UI Support, UI Testing, or Application Support, preferably in the Energy & Utilities / Smart Metering domain.