Job Description

A global support service provider for the pet industry is looking for a Software Support Engineer for their Digital team. This role is essential for ensuring the stability of online platforms and requires leadership in incident response and observability tooling. Candidates should possess a Bachelor's degree in computer science, extensive experience in technical support, and hands-on knowledge of monitoring tools. The position requires working onsite occasionally, with a day shift schedule from 6:30 AM to 3:30 PM.
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