Senior Solution Consultant

Senior Solution Consultant

Location: Sydney, Canberra or Brisbane

Helping Australian and New Zealand Organisations Deliver Better Experiences with AI

At Genesys, we work with organisations across Australia and New Zealand to simplify complexity, improve customer outcomes, and make experience a competitive advantage. As a Senior Solution Consultant, you’ll play a critical role in helping customers understand how AI‑powered Experience Orchestration can deliver real, measurable business value — not just technical change.

The Role

As a Senior Solution Consultant, you are a trusted advisor within the Genesys pre‑sales team. You partner with Sales, Value Consulting, and our regional partner ecosystem to help customers make confident decisions about their customer experience strategy. Your focus isn’t on product features alone, but on helping organisations understand:

• Where they are today
• What outcomes they ar...