Job Description
Roles & Responsibilities
Demonstrated experience in Oracle HCM Cloud Implementation or support projects as technical resource Knowledgeable in writing approval rules and configuring DFFs & EFFs Knowledge in Data Loading/Conversions using HCM Data loader (HDL) and Spreadsheet Loaders including workforce structure data, worker data, contracts data, work relationships data, salary info, etc. Maintenance and support experience in Oracle HCM cloud integrations and reporting with ability to troubleshoot issues, analyse and take appropriate action to remediate issues. Ability to develop ad hoc reports to cater business needs using BI Publisher and OTBI. Recommend best practices in leveraging Oracle Cloud HCM technology to meet day to day business needs as well as scaling for volume and growth. Excellent Skills in Oracle HCM Cloud – BI and OTBI reporting, HCM Extracts, Data Conversion, HDL loads Hands on experience in developing Fast Formulas across HCM modules. Hands-on development, maintenance, and support experience implementing/supporting Oracle HCM cloud inbound and outbound integrations. Hands-on experience with HCM Experience Design Studio and AutoComplete Rules Demonstrated experience with Oracle HCM Cloud Security – Design, build, recommend – based on business requirements Key Result Areas Issues and Incidents raised in eConnect and the team’s Functional Mailbox are addressed or/and escalated in accordance with the company’s existing Service Level Agreement (SLA) framework . 1-3 working days for non-complex issues. 3-5 working days for complex issues. Status update to customers is essential if more time is needed. Detailed Quality Assurance testing . considering all the different scenarios to test and inclusion of documented expected results for each HR and other stakeholder satisfaction in the guidance and direction provided on HR Systems and related IT processes. Measurable reduction in HR requests is an indicator of successful guidance and education. Successful involvement in GHRIT planned projects, measured against objectives and milestones. Lead or support the implementation of new HRIT systems or modules Lead system upgrades, patches, and enhancements with minimal disruption to business operations Ensure data integrity, accuracy, and security across HR systems Develop and maintain dashboards and reports for HR metrics and analytics Support compliance and audit requirements through accurate data management Align HRIT initiatives with organizational goals and digital transformation strategies Gather and analyse business requirements to deliver effective HR technology solutions Qualifications
Diploma / bachelor’s degree in computer science /information technology and above or related qualifications Requirements
At least 6 years relevant experience supporting and administering SaaS HR systems (. Oracle HCM Cloud (Fusion), SAP, Workday, . Demonstrated methodical and analytical abilities Demonstrated experience and understanding of HR business processes and translating related policies and processes into system configuration Experience working with end users to provide technical/functional support. Experience with Oracle Fusion HCM as a key user/ consultant Experience & a good understanding of HR processes Experience working in a global environment Demonstrated analytical and problem-solving skills. Understand HR processes and priorities. Ability to deliver technical solutions to business problems, manage multiple priorities, meet deadlines and work with minimal supervision. Advanced knowledge of Microsoft Office Products (MS Word, Excel, SharePoint, Teams . Strong organizational and planning skills. Customer Focus - achieving Company, department, and personal goals through a strong customer focus. Integration Strategies (SFTP, API, SOAP) SSO Configuration (application side) SQL Java Teamwork - showing commitment to teamwork and collaboration. Respect - extending dignity and respect to all people. Integrity - fostering trust and a positive work environment. Innovation - bringing creativity to the workplace.
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