Senior Specialist – Dispute Resolution

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

You are responsible for:

1. Analysing disputes received (Basis Customer allocated) – Understand what the Customer dispute is for

2. you should look up all upstream process to fetch data and understand the history of the said shipment

3. Analysing the case and decide on accepting/clarifying or rejecting the case

4. Reaching out to relevant coordinators fo...