Job Description

Position Summary:

The HR Business Partner (HRBP) will support multiple functions within the India Global Capability Center of Albertsons Companies, a U.S.-based grocery retailer. This role enables leaders and teams by delivering core HR programs, supporting employee lifecycle processes, managing employee relations, and helping drive a positive and inclusive workplace culture.

The HRBP will work closely with HR Centers of Excellence (COEs), business leaders, and U.S. HR counterparts to ensure consistent, compliant, and high-quality people experiences across the GCC.

Role Responsibilities:

The HR Business Partner (GCC) will be responsible for:

Business Partnership & Support

  • Partner with managers and team leads to support day-to-day people topics, workforce planning, and team effectiveness.
  • Provide guidance on HR policies, performance management, career development, and team engagement.
  • Support the deployment of HR initiatives aligned to business goals and GCC priorities.

Employee Relations & Compliance

  • Act as the first point of contact for employee relations issues, escalating complex cases appropriately.
  • Ensure consistent and legally compliant handling of grievances, disciplinary matters, and workplace investigations.
  • Maintain strong knowledge of India labor laws, statutory requirements, and internal policies.

Talent & Performance Management

  • Support talent processes such as performance evaluations, goal setting, talent reviews, and development planning.
  • Assist in identifying skill gaps and coordinating learning opportunities in partnership with the L&D team.
  • Support the onboarding and integration of new colleagues into the GCC.

Culture, Engagement & DEI

  • Help execute employee engagement programs, communication initiatives, and culture-building activities.
  • Partner with managers to build an inclusive and collaborative team environment.
  • Support DEI programs tailored to the GCCs culture and business needs.

HR Operations & Workforce Support

  • Collaborate with Talent Acquisition, HR Operations, and Compensation teams to ensure smooth execution of the employee lifecycle.
  • Provide input on job leveling, compensation discussions, and workforce movements.
  • Maintain accurate employee data and support HR reporting, dashboards, and compliance requirements.

HR Insights & Continuous Improvement

  • Use HR metrics (attrition, engagement, hiring trends, performance outcomes) to identify issues and propose solutions.
  • Support implementation of process improvements across HR programs, operations, and employee experience initiatives.

Skills & Qualifications:

We believe the successful candidate has these qualifications and experience:

  • 5 years of HR experience, with at least 23 years in an HRBP, HR Generalist, or equivalent business-facing HR role.
  • Experience in global/matrixed organizations, preferably within capability centers, technology, retail, or shared services.
  • Good understanding of India labor law, statutory compliance, and HR operations.
  • Strong problem-solving, communication, interpersonal, and stakeholder-management skills.
  • Ability to work across time zones and collaborate with U.S. counterparts.
  • Experience supporting U.S.-based companies or global teams.
  • GCC/GBS experience strongly preferred.
  • HR certifications (SHRM, HRCI, etc.) are a plus.

Key Competencies:

  • Strong customer orientation and responsiveness.
  • High integrity, confidentiality, and sound judgment.
  • Ability to navigate ambiguity and drive follow-through.
  • Collaborative working style with a continuous-improvement mindset.

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