Senior Specialist, Site Reliability Engineering

Senior Specialist, Site Reliability Engineering

LSEG Taguig, National Capital Region, Philippines

We are seeking a highly motivated and experienced Senior Associate to join the Shared Site Reliability Engineering (SRE) team supporting Risk Intelligence Services within the Markets and Risk Intelligence division. This role is essential to maintaining uninterrupted business operations across multiple applications while adhering to defined SLAs.

Key Responsibilities

• Ensure uninterrupted business operations by managing production support activities in alignment with defined SLAs
• Take ownership of incident calls and lead resolution efforts until SMEs are engaged
• Collaborate with product SMEs to ensure smooth and timely change deliveries
• Participate in out-of-hours and on-call support, including overnight monitoring and weekend release activities
• Contribute to observability analysis and drive improvements ...