Senior Specialist - Software Engineering

Senior Specialist – Salesforce CRM Analytics

Experience: 7–11 years

Job Summary

We are seeking a Senior Specialist with 7–11 years of experience in CRM Analytics for Salesforce to lead data-driven insights and optimize customer relationship management within the Salesforce Analytics domain.

Key Responsibilities

• Lead end-to-end CRM Analytics projects , ensuring alignment with business objectives.
• Utilize advanced Salesforce CRM Analytics tools to analyze customer data and generate actionable insights.
• Collaborate with cross-functional teams to design and implement Salesforce Analytics solutions .
• Develop and maintain dashboards and reports to monitor KPIs and business metrics.
• Interpret complex datasets to identify trends, patterns, and opportunities for business growth.
• Enhance customer segmentation, targeting, and personalization ...