Job Description

RESPONSIBILITIES & DUTIES


- Engage with assigned leads and promptly initiate contact through the auto dialer system.


- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.


- Build rapport, credibility and establish trust with leads through effective communication and active listening.


- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.


- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.


- Maintain accurate records of lead interactions and follow-up activities in the CRM system.


BASIC ELIGIBILITY CRITERIA


- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ),

with at least 1 year spent in a single company.


- Min Graduation is required.


- Previous experience ...

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